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Product overview

CloudMessage.io

Give a team an accountable messaging workspace on eligible company numbers.

Availability and exact configuration are confirmed during system design.

Best for

  • Teams sharing one or more business messaging numbers
  • Customer care, appointment, reminder, and follow-up workflows
  • Organizations that need lists, drips, scheduled messages, or supported integrations

Included

  • SMS and MMS messaging
  • Number sharing
  • Canned responses and keyword auto replies
  • Away messages and PBX single sign-on

Optional

  • Professional plan with blasts, lists, drip campaigns, scheduled messages, reminders, integrations, and click-to-call

Requirements

  • Approved messaging use case and consumer authorization process
  • Verified 10DLC Brand and approved Campaign where applicable
  • Eligible, enabled messaging number
  • Publicly accessible and campaign-aligned privacy policy and messaging terms

Limitations

  • Campaign approval and number enablement are not immediate or guaranteed
  • Features and integrations depend on the selected plan and Heritage configuration
  • Customer use remains subject to carrier, provider, acceptable-use, and legal requirements

Billing model

  • Starter is $15 per user/month
  • Professional is $25 per user/month
  • 10DLC registration, per-number enablement, and SMS/MMS usage are billed separately

Plan features, messaging registration requirements, fees, and integration availability are confirmed for the customer’s intended workflow before activation.

Next step

Place the product in a complete system design.