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The people behind the system

Accountability starts with knowing who is responsible.

Heritage combines business leadership, operations, customer care, and technical support around the communications systems its customers depend on.

Real Heritage teamMeet the people responsible for your experience.

These are the people who lead projects, service, support, and billing at Heritage Telecom.

Heritage team

People who stay connected to the work.

Portrait of Andy Lauppe

Andy Lauppe

President

Portrait of Matt Abid

Matt Abid

Director, Operations & Customer Care

Portrait of Ashley Strobel

Ashley Strobel

Project Manager, Billing

Support team

The people helping customers keep work moving.

Heritage support works from the customer’s actual configuration—numbers, call paths, devices, connectivity, and services—so an issue has context from the start.

How Heritage support works →
Heritage support team members Jean Aerol Thomas Militante, Augustus Leomar Villanueva, Ehl Condor, Mark Louie Pastias, and Mark Lester Sangalang standing together
From left: Jean Aerol Thomas Militante, Augustus Leomar Villanueva, Ehl Condor, Mark Louie Pastias, and Mark Lester Sangalang.

Work with Heritage

Start with the current system and the problem that needs attention.

Talk to Heritage