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The people behind the system

Accountability starts with knowing who is responsible.

Heritage combines business leadership, operations, customer care, and technical support around the communications systems its customers depend on.

Profiles in developmentMore of the people behind Heritage are coming to this page.

We’re preparing role descriptions and team profiles that accurately reflect who owns each part of the customer experience.

Leadership

People who stay connected to the work.

Andy Lauppe

President

Matt Abid

Director, Operations & Customer Care

Support team

The people helping customers keep work moving.

Heritage support works from the customer’s actual configuration—numbers, call paths, devices, connectivity, and services—so an issue has context from the start.

How Heritage support works →

Work with Heritage

Start with the current system and the problem that needs attention.

Talk to Heritage