Unified Communications | UCaaS

Unified Communications | UCaaS

Whether you own a small business or operate a large chain, Heritage Telecom unified communication services help you seamlessly communicate across multiple platforms — so that you can focus on growing your business.

Known in the industry as Unified Communications as a Service, UCaaS offers business owners and employees the opportunity to remain connected across multiple devices and channels without skipping a beat.

With so many devices used in business today, daily communication becomes complicated between phones, emails, text messages, video calls, chats and social media messaging. No matter the industry, having reliable communication on a secure network remains crucial.

Offering affordable UCaaS solutions, our experienced providers are able to connect you over a variety of communication devices operating during and outside of business hours. From desk phones to softphones to voice and SMS, our reliable and secure UCaaS enables you to receive all of your calls and messages through the same system. Simply put, UCaaS makes it easier to stay in touch with your customers, employees and suppliers.

As a business owner, you want your customers to be able to reach you as easily as possible without fuzzy connections or dropped calls. With our UCaaS services, you will enjoy clear voice quality on a connection that will not fail, even in the event most types of outages. Combined with our SD-WAN solution, we can ensure that you have consistent service, even when things around you are failing.

Whether you have employees who work in the office or from home, our unified communication services give them the freedom to work from just about anywhere. No need to worry about staying in touch with them either, as we also integrate very well with Microsoft Teams, so you can place and receive calls and — if you subscribe to Microsoft Teams — host meetings whenever you want.

For more information about unified communications from the experts at Heritage Telecom, please contact us here or call us directly at 616.465.5001.